Samsung Smart TV

How to lock apps on Samsung Smart TV

To limit the apps your child can access, Samsung allows you to use locks. Once a lock is set, you must enter your PIN to open it.

To lock apps:

Step 1 – From the Smart TV home menu, select Apps.

Step 2 – On the Apps screen, select Settings. You can also select Settings from your remote control, Home Menu or with voice control. Alternatively, go to Parental Settings > Settings.

Step 3 – Select the app you would like to lock. Then select Lock on the menu. When prompted, enter the PIN you set during installation.

A padlock icon shows the app is now locked.

How to change your PIN

Your Smart TV uses a PIN to set and change parental controls. Choose a number that your child won’t guess.

To change your PIN:

Step 1 – Open the Settings menu either via your remote control, through the Home Menu or with voice control.

Step 2 – Scroll to the right to find All Settings.

Step 3 – Select General & Privacy > System Manager.

Step 4 – Click Change PIN.

Step 5 – Enter your existing PIN. Then enter and confirm your new PIN.

You will now be able to use this new PIN.

Accessing controls for Freeview or Freesat users

If you have an aerial plugged directly into the TV, you can access controls with the following steps.

To access controls:

Step 1 – Select the Home Button on your remote control to open the Home Menu. Navigate left to the Media Menu > Connected Devices.

Step 2 – Navigate right to select TV.

Alternatively, from the Home Menu, scroll right along the bar and select Live TV.

How to set parental controls for Freeview or Freesat

With Freeview or Freesat, you can adjust a range of parental controls to protect your child from inappropriate content.

To set up parental controls:

Step 1 – Select Settings on your remote control, with the Home Button or with voice control. Scroll down to General & Privacy > Parental Settings.

Step 2 – Choose which parental control option you’d like to set up:

• Programme Rating Lock
• Mark Adult Channels
• Apply Channel Lock
• Channel Lock Settings
• App Lock Settings

Manage age-appropriate programmes

You can manage age-appropriate programmes on Samsung Smart TVs with Programme Rating Lock. It is set to Allow All by default. However, you can edit it to suit your family’s needs.

To edit Programme Rating Lock:

Step 1 – From the Parental Settings menu, select Programme Rating Lock and enter your PIN.

Step 2 – Select the appropriate broadcasting rating for your child’s age.

Only programmes appropriate for this age and younger will be available. Your service provider is responsible for identifying which content is appropriate according to this.

How to block channels

With Samsung Smart TV parental controls, you can control which channels your child can access with Apply Channel Lock and Channel Lock Settings. Also, you can add channels to Favourite lists to help children find the right channels easily.

Apply Channel Lock is on automatically and requires a PIN to access any locked channels.

To lock channels:

Step 1 – From the Parental Settings menu, select Apply Channel Lock and enter your PIN. This will close the menu and open the channel editor.

Step 2 – Customise your channel list. You can lock or delete specific channels or add them to Favourite lists.

Step 3 – You must enter your PIN to make changes. Select Save and Exit when done.

Step 4 – If your child tries to access a blocked channel, they must enter a PIN to continue.

How to identify adult channels

On Samsung Smart TVs, Mark Adult Channels is always on so all adult channels are already marked. It cannot be disabled per UK/Ofcom Broadcasting rule 1.18.

You can delete these channels through Apply Channel Lock.

NOTE: If a supplier doesn’t offer Adult Channels, this control will automatically be greyed out.