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Controls & Settings guide

All new Three devices have a default block on adult content.  However, if you are over 18 this can be switched off through a verification process using a credit card.

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What do I need?

A credit card to verify you’re over 18.

Restrictions you can apply

icon Inappropriate content

Step by Step instructions

1

On your child’s smartphone, go to mobile.three.co.uk and select ‘My3 account’.

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2

Scroll down and select the ‘Security’ icon.

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3

Select ‘Update adult filter settings’.

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4

You will now have to use a credit card to prove your age, afterwards you will be able to restrict the adult content and create a PIN code for future changes.

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More to explore

See more resources and articles to help children stay safe online.

Related web links

Visit Three support
See tech guide for age-appropriate devices
View online safety age guides to learn about online risks
Get tips on keeping kids safe on Social Media
Read stories from parents about controls