Epic Games Store parental controls

Controls & Settings guide

The Epic Games Store is a digital video game storefront for Microsoft Windows and macOS. Users can also use it to play games. Exclusive games include the very popular Fortnite, Fall Guys and Rocket League.

Manage cabined accounts for under-13s and learn how to use a PIN in the Epic Games Store to manage inappropriate game content based on age ratings.

epic games logo

What do I need?

An Epic Games account and access to gaming device

Restrictions you can apply

icon Chatting
icon Game Ratings
icon In App purchasing
icon Inappropriate content
icon Online games
icon Parental control
icon Privacy and identity theft
icon Purchasing

Step by Step instructions

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What you need to know about cabined accounts

If a child under 13 signs up to the Epic Games Store, they automatically received a cabined accounts.

What are cabined accounts?

Cabined accounts allow children to play Fortnite, Rocket League and Fall Guys with limited features. They can access all previously purchased content but cannot talk to other players, make new purchases or receive any notifications among other limitations.

Parents must consent to allow their child access to these limitations.

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Giving parental consent to under-13s

If your child is under 13, they require parental consent to use certain features in the Epic Games Store.

To set up parent permissions:

Step 1 – If your child already has an account, they will need to enter your email address so you can give permission. If your child is new to Epic Games, create your account and enter their birthday. You will create an account for them later.
Step 2 – Check your email for one from Epic Games. Click CONTINUE in the email for the next step.
Step 3 – Read through Epic Games’ Terms of Service. Click AGREE and follow the prompts.
Step 4 – Decide where your child can access games from other platforms with their account. It is recommended that you select No for best safety practise.
Step 5 – Set who your child can communicate with. Friends Only and Nobody are the best options for those under 13.
Step 6 – Select the content you want your child to have access to. Fortnite, for example, has a PEGI 12 rating. Whatever you set, your child will have access to all content within and below that rating.
Step 7 – Verify your age by selecting the option that works for you. They include a face scan or through a debit/credit card or ID.
Step 8 – Set up your child’s account details if applicable.

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How to set up a PIN

To start using parental controls in the Epic Games Store, you first need to set up a PIN.

To set up a PIN:

Step 1 – Create an account for your child and/or login to the app with the account your child uses. Click the profile icon in the top right corner.
Step 2 – Click on Account and then PARENTAL CONTROLS. Choose a memorable 6-digit PIN and enter it. You will need this PIN to alter any controls.

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Where to limit spending and purchases

Help your child manage how much they spend in the Epic Games Store or to stop them spending at all under the parental controls section.

To manage spending settings:

Step 1 – From the home screen, click the profile icon in the top right corner then Account.
Step 2 – Click PARENTAL CONTROLS and enter your 6-digit PIN.
Step 3 – Under EPIC GAMES PAYMENT, click the toggle. When it is blue, all purchases will require your 6-digit PIN.

Remember: this only affects spending through the Epic Games Store and not through other platforms. See other console guides for parental controls on other devices and apps.

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How to set up content limits by age

To manage what kind of content or games your child can access in the Epic Games Store, set up age limits to restrict inappropriate content.

How to set age limits:

Step 1 – From the home screen, click the profile icon in the top right corner then Account.
Step 2 – Click PARENTAL CONTROLS and enter your 6-digit PIN.
Step 3 – Scroll down to EPIC GAMES STORE. Under RATING SYSTEM, choose from ESRB, PEGI or GRAC. The UK commonly uses the PEGI system. Learn more about these age ratings here.
Step 4 – Use the slider to select the maximum content rating your child can access. They will be able to access anything within the rating you choose as well as everything below it.

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Manage communications

Epic Games Store parental controls allow you to control who can message your child as well as ‘friend’ them or engage in voice chat.

To limit who can contact your child:

Step 1 – From the home screen, click the profile icon in the top right corner then Account.
Step 2 – Click PARENTAL CONTROLS and enter your 6-digit PIN.
Step 3 – Scroll to GENERAL SOCIAL PERMISSIONS.

To limit who can add your child as a friend:

Under EPIC FRIENDS PERMISSION, click the toggle to blue. This means that your child will need your PIN to add or accept friend requests so you can screen who they talk to online.

To limit who they voice chat with:

Scroll further down to EPIC GAMES VOICE CHAT PERMISSION. Choose between voice chatting with Everybody, Friends & Teammates, Friends Only or Nobody. Friends Only and Nobody are best for most children unless they are an older teen.

To limit who they talk to via text chat:

Scroll down to EPIC GAMES TEXT CHAT PERMISSIONS. Choose between text chatting with Everybody, Friends & Teammates, Friends Only or Nobody. Friends Only and Nobody are best for most children unless they are an older teen.

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Where to filter inappropriate language

You can use Epic Games Store’s parental controls to limit the inappropriate language your child sees. Any mature language is replaced by hearts.

To set up inappropriate language filters:

Step 1 – From the home screen, click the profile icon in the top right corner then Account.
Step 2 – Click PARENTAL CONTROLS and enter your 6-digit PIN.
Step 3 – Scroll down to ADDITIONAL PERMISSIONS. Under MATURE LANGUAGE, click the toggle to blue to enable the filter.

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How to manage screen time

You can use Epic Games Store’s parental controls to help manage how much time your child spends playing. Enable Epic Games to send weekly usage reports to you so you can help your child balance their screen time.

To set up screen time reports:

Step 1 – From the home screen, click the profile icon in the top right corner then Account.
Step 2 – Click PARENTAL CONTROLS and enter your 6-digit PIN.
Step 3 – Scroll down to ADDITIONAL PERMISSIONS. Under PLAYTIME TRACKING REPORT, click the toggle to blue to enable the filter.

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